Terms of Service
Last Updated: June 2026
Overview
This website is operated by PetPure. Throughout the site, the terms "we", "us", and "our" refer to PetPure. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, along with any policies referenced herein.
If you do not agree with these Terms, please do not use our website or services.
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services to customers.
1. Online Store Terms
By using this website, you confirm that:
You are at least the age of majority in your country or region of residence.
You will not use our products for any unlawful or unauthorized purpose.
You will not violate any applicable laws or regulations while using our website.
You will not transmit any viruses, malware, or harmful code.
Any violation of these Terms may result in immediate termination of access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any lawful reason.
You understand that information you provide (excluding payment information) may be transferred over various networks. Payment information is always encrypted during transmission.
You may not reproduce, duplicate, copy, sell, or exploit any portion of our website or services without our written permission.
3. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate.
However:
Product colors may appear differently depending on your device screen.
Product availability may change without notice.
We reserve the right to limit quantities or discontinue products at any time.
We do not guarantee that all product descriptions or website content will always be error-free.
4. Pricing and Service Changes
Prices are subject to change without prior notice.
We reserve the right to modify, suspend, or discontinue any part of our services or product offerings at any time without liability.
5. Orders and Billing Information
We reserve the right to refuse or cancel any order.
You agree to provide accurate and complete information for all purchases made through our website.
If we need to cancel or modify an order, we may attempt to notify you using the contact information provided at checkout.
6. Shipping and Returns
All purchases are subject to our Shipping Policy and Return & Refund Policy.
Please review these policies before placing an order.
7. Third-Party Services and Links
Our website may include links to third-party websites or services.
PetPure is not responsible for the content, policies, or practices of third-party websites. Your use of such websites is at your own risk.
8. User Comments and Feedback
If you submit reviews, suggestions, feedback, or other content to us, you grant PetPure the right to use, reproduce, modify, and publish such content without restriction.
You agree not to submit content that:
Is unlawful or offensive
Violates intellectual property rights
Contains malware or harmful code
Contains false or misleading information
9. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
By using our services, you agree to the collection and use of information as described in that policy.
10. Prohibited Uses
You may not use our website:
For unlawful purposes
To violate any regulations or laws
To infringe intellectual property rights
To distribute malware or malicious software
To collect personal information from others without consent
To spam, phish, scrape, or interfere with website security
We reserve the right to terminate access for users who violate these restrictions.
11. Disclaimer of Warranties
Our website, products, and services are provided on an "as is" and "as available" basis.
We do not guarantee that:
The website will always be uninterrupted or error-free
Information provided will always be accurate or current
Any defects will be corrected immediately
Your use of our services is at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, PetPure shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall never exceed the amount paid for the product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless PetPure, its employees, affiliates, partners, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms.
14. Termination
We reserve the right to terminate or suspend access to our website and services if you violate these Terms.
Any obligations or liabilities incurred before termination shall survive termination.
15. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the United Kingdom.
16. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon posting on this page. Continued use of our website constitutes acceptance of any updates.
17. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
PetPure
Email: getpetpure@gmail.com
Website: getpetpure.co.uk